At present Tinyme has not been affected by government mandated shutdowns and continues to promptly dispatch orders out of our Australian Studio. Our shipping partners are continuing to operate so we are able to ship cute personalised products to our Singapore customers at this point in time.
We are monitoring delivery times and have seen some significant delays at times as much as 1-2 weeks additional to expected. As you could imagine there is greater than usual variation in delivery times in the current environment which is making it difficult for us to provide accurate estimates. We appreciate your patience.
We have taken numerous actions to protect customers, staff, and suppliers from risk of infection including having office staff work from home and increased social distancing in our production area amongst many other measures.
COVID-19 UPDATE
21st April 2020 - WE'RE BACK TAKING ORDERS
The NZ Government has announced that it is moving to Level 3 restrictions (from Level 4) from Monday 27th April. As a result, we have re-activated our website to enable taking orders again. Note that any orders placed prior to Monday 27th April won't be delivered until after Level 3 comes into place.
We have adjusted our published delivery time estimates to allow for modest shipping delays and therefore are confident that they will be fairly accurate, but appreciate your patience if there are longer unforeseen delays.
